Your Trusted Auto Body Shop
and Collision Repair
SAFE REPAIRS SAVE LIVES
Certified Repairs for Your Safety
821 Collision is proudly certified by multiple manufacturers which means
you can trust us to repair your vehicle PROPERLY.
We follow manufacturer's repair procedures, so we don't miss important and necessary safety steps. We also use specialized, manufacturer-approved equipment made just for your vehicle. Our technicians are specially trained to make sure your vehicle is repaired to the utmost safety standards so you can put you and your loved ones back in the vehicle and back on the road with full confidence.
In the News & On the Move
fenderbender Cover Story: Transparency and OEM Procedures: The Success Story of 821 Collision featuring Pete Kelly and Ken Miller, Owners of 821 Collision
Podcast: The Real Risks Behind Cheap Collision Repair with Ken Miller - Changing The Industry Podcast Episode 239
Facebook Posts
Not all paint thickness readings are the same.
When it comes to plastic panels like bumpers, this is how you actually measure it.
Ultrasonic thickness gauge, paired with gel to get an accurate reading off the surface.
Why it matters—some manufacturers set limits on how much material can be on that panel. If you go past it, you’re outside of spec.
It’s not the cheapest tool, but it’s one of the ones that keeps the repair right.
#collisionrepair #autobody #oemprocedures #paintwork #tools #refinishing
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Most people don’t realize how much information is out there for their vehicle.
OEM One Stop is a great resource for manufacturer position statements, but it goes further than that.
It also links directly to NHTSA, where you can check for active recalls using your VIN, license plate, even for car seats and tires.
For shops, this should be part of the process. If a vehicle comes in with an open recall, the customer should know.
It’s a small step that makes a big difference.
#collisionrepair #oemprocedures #autobody #vehiclesafety #nhtsa
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Got a call from another shop about refinishing a bumper with ADAS involved.
That’s where things aren’t always black and white.
Most manufacturers don’t allow repairs in the radar/monitoring zones, especially around blind spot systems. And it goes beyond just paint.
FCA Mopar recently updated guidance around film thickness in those areas. Staying within OEM limits matters, even when applying PPF or coatings.
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The takeaway is simple. Always check the procedures before touching those zones.
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Active Collision Consumer Advocates
Where Your Vehicle Will be Repaired PROPERLY!
We Vow to Follow the Manufacturer’s Repair Procedures
& Will NOT Cut Corners
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Collision Repair
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PDR
Hail Damage Repair
Insurance Claim Assistance
Animal Damage Repair
Minor & Full Restoration
ADAS/Calibrations
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